Schlagwort: Design Thinking

  • Service Design in 60 Minutes

    Service Design in 60 Minutes

    We are surrounded by digital or hybrid service systems, but while product management and product design are well established disciplines, their big little sister Service Design never made it out of the avantgarde niche. Maybe that is a good thing. Ten years ago, back in 2014 when Service Design was even more avantgarde than today,…

  • Designing The Learning Experience

    Designing The Learning Experience

    Design methods are conquering various industries as a customer-centric approach to drive innovation. It was only a matter of time that design thinking would leak into the educational sphere. By “design” I mean a structured approach of exploration, ideation and iteration, that puts the user/customer at the beginning of the development process. At iversity, we…